Receive Rates and Water notices by email

It’s easy and convenient to receive your Rates & Water notices direct to your email inbox.

Simply register your details to receive your notices through email. You can then download, save, print and pay on the go.

eNotices is the electronic delivery of notices that makes it easier and more convenient for you to make payments, save paper and reduce waste. Your notice will be accessible on any electronic device (phone, tablet, laptop or desktop) and at your fingertips whenever you are ready to pay your rates; anytime, anywhere, 24 hours a day, seven days a week.

Register for eNotices

  1. Register for eNotices here to have your notices emailed to you - to register, you'll need your eNotice reference number, which can be found on your latest rates notice
  2. Enter your email address and eNotice reference number and then click Sign up
  3. Check your inbox for a verification email from noreply@enotices.com.au with the subject "Start Using eNotices". You may need to check your ‘junk’ or ‘spam’ folder. Note: the email link is valid for 24 hours only.
  4. Complete your profile by entering your mobile number and password.

That’s it! Rates and water notices will now be emailed directly to your inbox. You can login to view them anytime.

FAQs and troubleshooting

If you haven’t received your unique reference number

Please call the Revenue Department on 02 6962 8466 and we can commence the registration for you. Please have your email address and property address or assessment number with you.

What Notices can I receive via the eNotice portal?

Once registered you will be able to receive your rates, water, reminder and final notices.

I registered but I didn’t receive my validation email?

Please check your junk or spam folder. The email will be sent from noreply@enotices.com.au.

Some email providers have difficulties recognising eNotice emails. The below addresses have known issues:
@mail - @email.com - @edcumail.com - @post.com

If you need further assistance, please call the Revenue Department on 02 6962 8466 or via email revenue@griffith.nsw.gov.au

Could my notice automatically go to my junk/spam folder?

Yes, it could. Please check your junk folder in your email account and mark the sender as safe to receive further notices in your inbox.

Can notices be emailed to more than one property owner?

Yes. Once you've registered to receive your notice via email, you can add additional addresses for joint property owners to also receive these notices.

Select the Email tab and add your additional eNotice email address. Please note that if you have more than one assessment, then all assessments will be emailed to this additional email address.

What if I change my email address?

Log on the eNotice portal using your existing login details and update your contact details.

Can I cancel my eNotice profile?

Yes, you can. Please call the Revenue Department on 02 6962 8466 or email revenue@griffith.nsw.gov.au and advise that you want to cancel this service. Your profile will then be made inactive.

If I registered to receive more than one notice, how many emails will I receive?

You will receive an email for each assessment. One assessment, one email, one attachment. If you have more than 10 assessments, Council can offer you a bulk service where a zip file can be issued.

What if I receive someone else's notice by mistake?

Any email received from or on behalf of Griffith City Council may contain information that is confidential and subject to legal privilege. If you receive an email in error, please forward the email including the attachment to revenue@griffith.nsw.gov.au and then delete the email from your email account.

Do I need to let Council know if I change my postal address?

Yes. Council will email your notices only, all other correspondence from Council will be posted. If this email is undeliverable, we will send a copy to the current postal address we have on file.
Please complete the change of address form(PDF, 125KB).

What happens if I sell my property?

We'll update our records so you don’t receive any more notices for that property.

What happens if I buy a new property?

You can add the assessment to your existing profile using the reference number. Please contact the Revenue Department on 02 6962 8466 or via email revenue@griffith.nsw.gov.auand we can assist you.

If I pay my account through eNotices, will I have to pay a merchant surcharge?

Yes. If you choose to pay your account by credit card through eNotices, a merchant surcharge fee of 0.975% is applicable.

Can I see my payment information in eNotices?

Yes. You can see past and upcoming payments in your payment section. You can also cancel these or amend amounts for payment. Some changes need to be confirmed by Revenue Staff.