Start Times, Finish Times, Interval
Start times, finish times and intervals vary from show to show, check the webpage of the particular shows you are interested in, or any printed marketing material for details. If this information is not there, a quick phone call ((02) 6962 8444) or email to the Box Office during business hours.
Do you have a dress code?
No, whatever you feel comfortable in is fine. Although you do need to be wearing shoes! Also consider your fellow theatre-goers when applying colognes and perfumes. Some scents could be very strong and affect others with allergies or respiratory difficulties.
What happens if I’m late for the show?
Due to the nature of live entertainment, trying to find your way to your seat once a show has started can seriously disrupt both the audience and the performers on stage.
Most performances have a lockout which restricts anybody from entering the auditorium until a suitable break in the performance. For some productions the lockout can be until interval; for others, the entire show.
The best advice: Arrive early.
Can I use my phone in the theatre?
While you're welcome to keep your phone with you, it is a requirement of your entry into the theatres that you turn your mobile off completely.
Switching a phone to silent may eliminate sound issues, but the radio frequencies used by your network are the same as those used by our technical equipment, so any phone left on may cause serious problems within the performance. Some performances are beginning to experiment with live twittering and other types of electronic engagement. These are still very much in the experimental stage and would be communicated to patrons very clearly in advance.
Can I take photos of the performance?
No, you cannot. All shows you see at the Centre are protected by copyright laws and taking unauthorised still photos, video and audio recordings is a violation of these.
Also, a single flash from the auditorium can be enough to seriously distract a performer which can cause major safety issues.
Can I bring food and drinks into the theatre?
In most cases only bottled water and confectionary is permitted inside the auditorium.
Is Smoking is banned?
Smoking is not permitted within 10 meters of any Council facility which includes the Theatre.
Will there be… stage smoke/flashing lights/loud explosions/blue language?
Going to the theatre can be an exciting experience, especially so when some shows feature special effects and others challenging language, themes and adult content. However we know that some patrons may wish to avoid productions with such content for personal, moral or health reasons. The Centre makes every effort to communicate the presence of such experiences through its marketing campaigns, webpage information and at the time of booking at the Box Office, however if you have any concerns please always be sure to ask when booking your ticket.
What about age appropriateness?
Unlike movies, theatrical performances do not generally have imposed age limits for adult content. It is up to the patron to make judgements about the age appropriateness of a show for their children. Usually a show’s ads or flyers will give an indication and more detail is usually provided on the website, again however if you have any particular concerns please ask at the time of booking.
What do I do with my coat, bags and umbrella?
Keeping large items with you in the theatre can create enormous problems for anybody trying to get past you on their way to or from their seat. In the dark, this can be a serious safety hazard. A free cloaking service is provided to look after your items from the Box Office.