Services >> Water & Waste Water >> Our Water


Griffith City Council is manager to Griffith's most valuable resource - OUR WATER.

Our mission is to supply water to consumers at standards which meet their needs, and to take used water from consumers for appropriate treatment, further use, or disposal without harm to the environment.

Council has two water treatment plants (WTP), one situated in Griffith and the other at Yenda. Both treatment plants draw their water from the main canal.

The Griffith City After-Hours Hotline Number for Water and Sewer is 02 6964 1160.

Water Quality Reports

Fast Facts - Your Water

Nature Strip / Special Water Allowance

A rebate for an additional 100kL of free water may be provided to water users for publicly accessible nature strips or reserves provided that:-

  • an application form is received;
  • the property is categorised as residential;
  • the nature strip/reserve adjoining the property is greater than 2002;
  • the applicant uses in excess of 600kL of water per annum;
  • the nature strip/reserve is maintained in an acceptable manner (as determined by Council); and
  • the granting of the rebate is reviewed annually.

Click here for Nature Strip form

Water Rebate Scheme

Griffith City Council provides a rebate for the replacement of existing single flush toilets and for older model shower roses. To qualify for this rebate, start by purchasing a toilet or shower rose from a local supplier (Griffith). If the toilet or shower rose falls into the correct water efficiency category (toilet must be 4 stars and shower rose must be 3 stars) the local supplier will provide you with the water rebate form for you to complete and forward to Council so Council can process and pay the rebate to you.

Water Saving Hints

Council is committed to encouraging water savings practices throughout the city area. Through a water savings education program, providing tips and tools on how to save money, we can all start to conserve this country's most valuable and scarce resource.

Council is currently implementing a program of water management for its parks and gardens, and will be encouraging all residents to comply with the current voluntary water restrictions. Please take time to look through the site and contact council if you have any further queries.

There are a number of simple ways you can minimise water use in the home, from keeping cool water in the fridge to taking shorter showers. It's easy to implement a water-savings plan and every drop that doesn't go down the drain is a drop that is saved for someone else. Also, minimising water use can reduce you household water costs.

In the Kitchen 

Keep a container of drinking water in the fridge so that you don't run water down the plughole waiting for the water to cool. Thaw frozen foods in the fridge or microwave rather than placing them under running water.

Washing vegetables: Save water by washing vegetables and rinsing dishes in a plugged sink or basin - not under a running tap.

Cooking vegetables: Microwave, steam or use a pressure cooker to cook vegetables, to retain more flavour and use less water than traditional boiling.

In the Bathroom/Laundry 

  • Put a plug in the sink when shaving rather than rinsing your razor under running water.
  • Take shorter showers. Every minute less in the shower saves one bucket of water.
  • Install a water saving showerhead. Consider installing a AAA rated water saving showerhead and save on water and energy costs.
  • Use the half flush and save up to four buckets of water per day.
  • Check for leaks in your toilet by adding food dye to the cistern. If colour appears in the bowl within half an hour it is time to do some repair work.
  • Wait for a full load of washing before reaching for the detergent as every load less saves 17 buckets of water.

In the Garden 

  • Take the time to learn to 'read' your plants. Many gardeners apply more water to plants than is needed and this in effect creates a need or 'habit'.
  • Gradually withdraw the frequency of water application. If you are currently applying water every five days and the plants look good, then stretch it out to 10 days before applying the next bucket of water, then maybe 15 days. Gradually you can stretch it out further and you may find some plants are surviving a month or more without a drink.
  • Before applying water test the ground. Scratch the soil with your finger and if it is damp, it doesn't need water.
  • Plants will go into a dormant state over the summer period, then revive once the season changes. If a plant dies in your garden, consider replacing it with a more tolerant species suitable for where we live.


  • Look at mulch suitable for the application.
  • If you have a 'no-dig' area, consider the use of scoria or gravels. These are particularly effective around natives, Mediterranean plants, proteas, shrubs and bushes.
  • For an area where plants change with the seasons, such as roses, annals and perennials, an organic mulch is more suitable.

Trees and shrubs

  • Some trees and shrubs will stress and drop leaves. In this case you may need to apply water to the root system. Create some holes in the ground around the root zone - not the trunk. Fill up with soil that you have added water saving crystals to. Apply water or use some PVC pipes placed in the ground to ensure water gets down to roots.
  • To save that special magnolia or water hungry tree, use the above method.
  • If water runs away from the plant, make a 'moat' around the root zone to keep water where it is needed.
  • For some shrubs you may prune back excess foliage so the plant is not trying to 'feed' as much.


  • Lawns will come back when the rains arrive. To assist, aerate lawns with the garden fork, so rain penetrates into the ground.
  • Suitable grass varieties for this region include couch grasses and commercially available arid mixes.
  • Talk to the local nursery for advice on lawn grasses suitable for your area.
  • Allow grass to grow higher so it shades itself. Short grass will suffer from sunburn. Raise the mower blades for the warmer months.

Your garden

  • Don't over water and make sure you are applying water to the root zone of the plant. Look at the outer level of the plant foliage, that's where the roots are.
  • Apply water slowly, gradually allow every drop of water to soak into the ground.
  • A length of PVC pipe placed into the ground at root zone level filled with water will soak in gradually.
  • Another method is to use a soft drink bottle. Put a nail hole in the lid, cut off the bottom and upend the bottle beside the root zone of the plant. Fill the bottle with water. In this way the bottle acts as a funnel to apply water where it is needed at a slow pace.

New plants

  • When planting something new, always apply water crystals to the hole in the ground.
  • If you would like to plant some annuals, try placing them all together in a small part of the garden to concentrate the water use in one area. They are also very attractive in containers. Don't forget to use water saving crystals.

Pot plants 

  • Use water saving crystals in pot plants. Use a stake to create a hole and push some crystals down.
  • Don't forget to mulch your pot plants and container plants.
  • Some plants such as tree ferns may die off, but don't be surprised to see them come back in the autumn. Just keep the base moist.

Household of four people
Fitted with water efficient devices following basic water conservation practices

Household of four people
No water efficient devices used not following water conservation practices





4 x 4 minute showers (AAA rated showerhead using 10 litres per minute)

160 Litres

4 x 5 minute showers (Standard showerhead using 15 litres per minute

300 litres

Two loads of washing up

30 litres

Two loads of washing up

30 litres

Using dishwasher once (AAA rated dishwasher)

18 litres

Using dishwasher once (Standard dishwasher)

40 litres

Flushing dual-flush toilet 16 times (3 litres half flush/6 litres full flush)

60 litres

Flushing toilet 16 times (11 litres per flush)

176 litres

One load of washing (6 kilos) (AAAA rated washing machine

72 litres

One load of washing (6 kilos) (Standard washing machines)

130 litres

Teeth brushing/shaving using glass of water - not running tap

3 litres

Teeth brushing/shaving - running tap (5 minutes)

80 litres

Washing vegies in plugged sink

5 litres

Washing vegies under running water (2 minutes)

32 litres

Drinking water and cooking

50 litres

Drinking water and cooking

50 litres

Washing hands

20 litres

Washing hands

20 litres

Water for cleaning inside home (eg floors)

20 litres

Water for cleaning inside home (eg floors)

20 litres

Water for pets

30 litres

Water for pets

30 litres


468 litres


908 litres





Fees & Charges Forms

Water & Wastewater Charges 2019-20

Click here for Council forms

Web Links  
Water Services Association of Australia

Water Efficiency Labelling & Standards (WELS) Scheme

2015-16 NSW Water Supply and Sewerage Performance Monitoring Report 2013-14 Water Supply and Sewerage NSW Benchmarking Report